Last Updated: October 13, 2025

At The Rental, we strive to provide high-quality IT rental services and equipment. This Refund Policy outlines the terms under which refunds are issued for our rental services.

1. Eligibility for Refund

• Refunds are considered only for cancellations, non-delivery of services, or equipment not meeting agreed specifications.
• Requests for refunds must be submitted within 7 days of the rental start date or delivery.

2. Non-Refundable Cases

• Partial usage or completed rental periods are non-refundable.
• Damages, loss, or misuse of equipment may result in deductions from the security deposit.
• To allow you to participate in interactive features
• Any delays caused by the customer or third-party factors outside our control are not eligible for a refund.

3. Cancellation Policy

• Short-Term Rentals: Cancellations must be communicated at least 24 hours before delivery to be eligible for a full refund.
• Long-Term Rentals: Cancellations require 7 days’ notice for a prorated refund of unused rental days.
• Service fees or delivery charges may not be refundable.

4. Refund Process

• All refund requests must be submitted to info@therental.in with the rental agreement number.
• Approved refunds will be processed within 7-10 business days via the original payment method.
• Refunds may be subject to deductions for applicable fees, damages, or partial usage.

5. Contact Us

For questions regarding this Refund Policy or to initiate a refund request, please contact: